Red Maple Consulting is a subsidiary of Red Maple Group Pty Ltd ABN: 97 645 496 1

Contact us to discuss your needs 0435069890

Red Maple Consulting

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Red Maple Consulting

Red Maple Consulting Red Maple Consulting Red Maple Consulting

Contact us to discuss your needs 0435069890


  • Home
  • Services
  • Where We Service
  • Our Commitment
  • Your Privacy
  • Your Rights
  • Feedback

SPECIALISTS IN COMPLEXITY

Multiple and Complex Needs Initiative

Red Maple Consulting is a  Registered Provider of Disability Services for the Victorian State Government. 


We have been commissioned to provide consulting services for the Department of Families, Fairness and Housing and work with the Department of Families, Fairness and Housing to provide assessment and care plan development for people experiencing multiple complexities. Our expertise extends to supporting people with  complex mental health issues and psycho-social disability, substance dependency, housing instability, ABI and forensic system involvement. 

NDIS Specialist Support Coordination and Recovery Coaching in Victoria & Tasmania

Secondary Consultation, EAP, Supervision, Reflective Practice, and Staff Development and Training

Contact Us

If you would like to make a referral to our service or discuss how we can support your staff team to develop their capacity to provide best practice services to people with complex needs please contact the Director of Red Maple Consulting, Samantha Carey- Stephenson at Samantha@redmapleconsulting.com.au on 0435069890. 

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Who We Support

We support people with a range of complex needs. This may include NDIS participants with:

Psychosocial and/or Intellectual Disability

Complex mental and physical health needs

Social issues such drug and alcohol use and housing instability

Previous forensic system involvement or current engagement with the legal system

High risk behaviours of concern

About Us

How We Can Help

Red Maple Consulting have extensive experience supporting people with complex needs. We will:

Work collaboratively with our participants to achieve the goals that are important to them

Support our participants to have greater access to the support services that they need

Advocate strongly for all of our participants to ensure their human rights are protected

Support all services to work together and towards the shared goals of our participants

Help our participants access appropriate health and support services

Work with participants and the care team to reduce behaviours of concern and forensic system involve

Red Maple Consulting

Samantha Carey-Stephenson - Managing Director / Principal Consultant

Samantha is an Accredited Social Worker and member of the AASW with additional degrees in Criminology and post graduate qualifications in Health Service Management.


Samantha draws from a skill base developed through 25 years of professional practice working collaboratively across mental health, dual disability, community health and forensic services. Previous key professional roles include Mental Health Service Management, and Management of the Statewide Assessment and Care Coordination Service for clients with highly complex needs receiving intensive services from the the Department of Health and Human Services, Multiple and Complex Needs Initiative (MACNI).


Samantha works proactively with participants and care teams to achieve identified client goals through collaborative consultation with key stakeholders; both  within the department and across a range of community based organisations. With a particular emphasis on practitioner training, complex client behaviour analysis and behaviour support planning, interventions are underpinned by trauma informed care and evidence based practice. Professional interests include staff capacity building and developing targeted interventions to participants exposed to compounding layers of disadvantage including homelessness, intergenerational trauma, family violence and involvement in the justice system.


Samantha has a strong commitment to implementing best practice early intervention strategies, and negotiating service system challenges to improve access and outcomes for people with complex needs involved in the Child Protection system, adult and youth justice system and disability services.

Kathy Stephenson-Consultant Practice Advisor

Kathy's twenty three year career in the health and community sector includes Counselling, Health Promotion, Care Coordination, Sector Development and Management roles. Kathy has a Master of Counselling, and is an accredited member of the Psychotherapist and Counselling Federation of Australia (PACFA), support exisiting qualifications in Sociology, Human Services and Education. 


Drawing on her wealth of experience and knowledge in working with participants with complex needs, Kathy leads Red Maple Consulting's staff development program through the provision of clinical supervision and staff development planning. Kathy has vast practice experience providing a range of complex interventions in diverse areas such as drug and alcohol, Child Protection, refugee support, sexual heath and family violence. Social justice, equity, promoting diversity, inclusion and building capacity are all key drivers of her work.

Lindy Aplin-Complex Care Plan Coordinator/ Specialist Support Coordinator

Lindy is an experienced practitioner with a Bachelor of Social Science (Criminology) and post graduate qualifications in Addiction Studies.  Lindy is a member of the Australasian Professional Society on Alcohol and Other Drugs (APSAD). With extensive experience within  justice settings, Lindy brings additional expertise to Red Maple Consulting in supporting people with complex forensic presentations and substance use issues. 

Natalie Clements-Complex Care Plan Coordinator / Specialist Support Coordinator

Natalie comes to Red Maple Consulting with a Bachelor of Applied Science in Psychology /  Graduate Diploma in Psychology (Advanced), and is currently completing her Masters of Social Work. Natalie draws her experience from the clinical setting, in addition to leadership roles supporting participants with highly complex needs within the NDIS.  Natalie has extensive experience within the field and has a broad understanding of individual and systemic processes. Natalie values working collaboratively with people experiencing multiple complexities and their support providers to achieve the best outcomes for her clients. Natalie will be providing a range of services at Red Maple Consulting including Specialist Support Coordination and MACNI Complex Care Plan Coordination. 

India Stephenson - Administrative Assistant

Complementing her tertiary studies in Psychology, India provides valuable administrative support to the Red Maple Consulting team.  India also supports our team of practitioners in collating the latest research and literature on evidenced-based interventions in our areas of service delivery.  

Specialist Support Coordinators

We will choose a Specialist Support Coordinator to match your needs. All staff providing NDIS services through Red Maple Consulting are extremely experienced in supporting people with complex needs, and have a strong understanding of the Victorian  and Tasmanian service systems. Call us to discuss your needs. 

NDIS Services in Victoria and Tasmania

Our Services:

Specialist Support Coordination

Support Coordination

Therapeutic Supports and Counselling

Recovery Coaching

Innovative Community Supports

Contact Us

Contact us to discuss how we can support your service with achieving better outcomes for the complex client group


Phone: 0435069890

Email: Samantha@redmapleconsulting.com.au

Spotlight on Services

MACNI Assessment & Care Plan Coordination

MACNI Assessment & Care Plan Coordination

MACNI Assessment & Care Plan Coordination

Specialist Support Coordination

MACNI Assessment & Care Plan Coordination

MACNI Assessment & Care Plan Coordination

Recovery Coaching

MACNI Assessment & Care Plan Coordination

Recovery Coaching

About Us

Experience and Knowledge

Experience and Knowledge

Experience and Knowledge

With an extensive body of experience, we have extensive expertise and knowledge in areas that impact people with complex needs

A Tailored Approach

Experience and Knowledge

Experience and Knowledge

We understand that each client has different needs. We tailor our assessments and interventions to the unique needs of the client, and the needs of the care team

Optimal Outcomes

Experience and Knowledge

Optimal Outcomes

We work to achieve real change and optimal outcomes for the complex client group 

Professional Services

Comprehensive Assessment & Service Plan Development

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Staff Training, EAP, Supervision & Reflective Practice

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Specialist Support Coordination & Recovery Coaching

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Our Values

Belief in Possibility

Consultation and Collaboration

Consultation and Collaboration

We believe that all members of the community have potential for positive change 

Consultation and Collaboration

Consultation and Collaboration

Consultation and Collaboration

Our work is informed by full consultation and collaboration with the client and 

care team


Quality

Consultation and Collaboration

Quality

We are passionate about delivering   exceptional quality in all that we do

Respect

Perseverance

Quality

We respect the people we work with and in particular, we respect the clients who allow us to share in the journey of their lives 

Perseverance

Perseverance

Perseverance

Regardless of how difficult the challenge, we don't give up

Organisations We Work With

National Disability Insurance Scheme

Red Maple Consulting is a registered provider of Therapeutic Interventions for clients with NDIS eligibility

Aboriginal Community Controlled Health Organisations

We work closely with cAboriginal led community health services and have a strong commitment to Aboriginal led self determination

Human Service Community Organisations

We work closely with community agencies including Mental Health Services, Drug and Alcohol Services and social and community support agencies

Clinical Services

We collaborate with hospital and clinic based services including Hospitals, Inpatient Units and Outpatient Units

Victorian Department of Families, Fairness and Housing

We work with a number of areas within the Department of Families, Fairness and Housing, including; the Multiple and Complex Needs Initiative and Child Protection High Risk Youth

We Value the Opportunity to Partner and Collaborate

We commemorate Australia's First Nations People and acknowledge that we work on the land of the Wurundjeri People of the Kulin Nation, and the Palawa People of Lutruwita. We pay our respects to their culture, community and to their Elders past, present and emerging. 


WE ARE HIRING

Red Maple Consulting is growing and we have opportunities for dedicated support coordinators and behaviour support practitioners.

Contact Samantha on 0435069890 or Samantha@redmapleconsulting.com.au